There are a number of configuration settings associated with your KB Support system. In this video, we will go through the settings, what they do, and which ones are most important for smooth functioning of your Customer Support System:
In the next lesson, we'll go over how support tickets get entered by your customers, and how to manage them.
Next: Managing Tickets With KB Support
Reminder: We discuss the KB Support system and other Profit Platform topics in the private Facebook group set up exclusively for Profit Platform owners. Check it out here: